Last updated: October 2025
Welcome to Pub Rooms (pub-rooms.co.uk). We care about your privacy and want to be transparent about how we collect, use, and protect your information. This policy explains what data we collect, why we collect it, and how it’s used.
1. Who we are
Pub Rooms is an online directory that helps you discover pubs with rooms across the UK and beyond.
Our website address is https://pub-rooms.co.uk.
If you have any questions about this policy or your data, you can contact us at info@pub-rooms.co.uk.
2. What information we collect
We collect a few types of personal information:
- Name and email address: when you fill out a form or contact a pub through our site.
- Cookies and usage data: to understand how visitors use our website (via tools like Google Analytics and Microsoft Clarity).
- Order and payment information: if you make a purchase through WooCommerce and Stripe.
We don’t collect more information than we need, and we never sell your data.
3. How we use your information
We use your information to:
- Pass on your enquiry to the pub(s) you’ve chosen to contact — this means your name, email address, and message are forwarded directly to them so they can reply to you.
- Send you updates or marketing emails if you’ve subscribed via MailerLite (you can unsubscribe at any time).
- Process payments securely through WooCommerce and Stripe.
- Run and manage our directory listings using HivePress and WordPress.
- Understand how people use our site so we can improve it (using Google Analytics and Microsoft Clarity).
4. Who we share your information with
We share your information only when necessary:
- With pubs you choose to contact via our forms.
- With trusted third-party providers who help us run our site:
- HivePress and WordPress (to power our listings and website functionality)
- WooCommerce and Stripe (for online payments and transactions)
- MailerLite (for marketing emails)
- Google Analytics and Microsoft Clarity (for analytics and site performance tracking)
These companies only process your data on our behalf and under strict data protection agreements.
5. Cookies
We use cookies to make the website work smoothly and to understand how it’s used.
Some cookies are essential (for things like logging in or submitting forms), while others help us improve your experience.
You can control or delete cookies through your browser settings.
6. Keeping your data safe
We use appropriate security measures to protect your personal data and keep it safe from unauthorised access, loss, or misuse.
Our website runs on WordPress, which is regularly updated and protected by security plugins and encrypted connections (HTTPS).
7. How long we keep your data
We keep your data only as long as necessary for the purpose it was collected — for example:
- Enquiry details: long enough for the pub to respond and handle your request.
- Email subscriptions: until you unsubscribe.
- Payment and order details: as required by accounting or legal obligations.
- Analytics data: stored anonymously and used for trends, not personal tracking.
8. Your rights
You have the right to:
- Access the personal data we hold about you.
- Ask us to correct or delete your data.
- Withdraw consent for marketing at any time.
To exercise these rights, email us at info@pub-rooms.co.uk.
9. International users
We welcome visitors from around the world. Your data may be processed in the UK or other countries where our service providers operate, but we make sure it’s protected under UK and EU data protection standards (GDPR).
10. Updates to this policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date at the top.
Would you like me to create a matching Cookies Notice (for your footer or consent banner) that complies with GDPR and fits your plain-English style? It should briefly mention analytics, cookies, and contact forms.